Privacy policy

Last updated: 27 August 2026

This Privacy Policy describes how Fellicon.co ("we", "us", "our") collects, uses, and discloses your personal information when you visit or make a purchase from fellicon.co (the "Site").

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your browser, IP address, time zone, and cookies installed on your device. As you browse, we also collect information about the pages you view, the websites/search terms that referred you, and how you interact with the Site ("Device Information").

When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information (processed securely by Shopify Payments — we do not store your full card details ourselves), email address, and phone number ("Order Information").

We refer to Device Information and Order Information collectively as "Personal Information".

How We Collect Information

We collect Device Information using cookies and similar technologies that Shopify runs by default to operate our Site (for example, to keep your cart working and to help prevent fraud). We do not currently use third-party analytics or advertising tools (such as Google Analytics or Meta Pixel). If this changes in future, we'll update this policy.

How We Use Your Personal Information

We use Order Information to:

Fulfil orders placed through the Site (including processing payment, arranging shipping, and providing invoices/order confirmations)
Communicate with you
Screen orders for potential risk or fraud
Provide you with marketing/promotional communications, where you've opted in (e.g. via our newsletter signup)

We use Device Information to help us screen for potential risk and fraud, and to improve and optimise our Site.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use it as described above. For example:

Shopify — our e-commerce platform, which powers the Site (see Shopify's Privacy Policy: https://www.shopify.com/legal/privacy)
Shopify Payments — to process your payment securely
Royal Mail and our other delivery partners — to deliver your order

We do not sell your Personal Information to third parties.

Your Rights (UK GDPR)

If you are a UK or EU resident, you have the right to access, correct, delete, or restrict the use of your Personal Information. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise these rights, contact us at fellicon.co@gmail.com.

Data Retention

We retain your Order Information for our records unless and until you ask us to delete it, except where we are required to keep it for legal, tax, or accounting purposes.

Cookies

Cookies are small data files placed on your device. We use cookies to operate our Site — for example, to remember what's in your cart and to help keep the Site secure. You can manage cookie preferences via your browser settings.

Children's Privacy

Our Site is not intended for children under 16, and we do not knowingly collect personal information from children.

Changes

We may update this Privacy Policy periodically to reflect changes to our practices. We'll post the updated version here with a new "Last updated" date.